Your privacy is our priority. This policy clearly explains how ombak123 collects, uses, stores, and protects the personal information of every user.
Ombak123 upholds consistent and transparent privacy principles. Here are six commitments we make to every registered user.
All data transmitted between your device and ombak123 servers is protected with 256-bit SSL encryption – the same security standard used by leading banking institutions.
Your personal information has never been and will never be sold to any third party for marketing or any other purpose without your written consent.
You have the right to access, amend, or request deletion of your personal data at any time through your account panel or by contacting our support team.
Data is stored on servers protected by strict access controls, multi-layer firewall filtering, and continuous monitoring against unauthorized access attempts.
Ombak123 complies with relevant data protection requirements and conducts periodic internal privacy reviews to ensure best practices are maintained at all times.
In the event of any security incident involving your data, ombak123 will notify you promptly and take the necessary recovery steps without delay.
Ombak123 only collects data that is genuinely necessary to deliver the best service to users.
| Data Type | Sample Information | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, IC number | KYC Verification | For as long as the account remains active + 5 years |
| Contact Information | Email, phone number | Communication & Security | For as long as the account remains active |
| Financial Data | Bank account number, e-wallet | Payment Processing | For as long as the account remains active + 7 years |
| Activity Data | Game history, transactions | Audit & Security | 5 years from the date of last activity |
| Technical Data | IP address, device type, browser | Fraud Detection | 90 rolling days |
| Cookie Data | Login sessions, language preferences | User Experience | Until logout / session expiry |
* Financial data is stored in tokenized format – full numbers are never stored in plain text.
You have full control over your personal data. Find out what rights you hold as an ombak123 user.
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete data in our records.
Request deletion of your data, subject to legal retention requirements.
Restrict how we process your data in certain permitted situations.
Receive your data in a machine-readable format for transfer to another platform.
Object to the use of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our privacy team at [email protected] or via the platform's Live Chat. We will process your request within 30 working days.
This Privacy Policy applies to all users of the ombak123.vu website and the ombak123 mobile app. By registering or using our platform, you agree to the collection and use of information as described here.
Ombak123 ("we", "Platform") values the privacy of every user. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use our online entertainment platform.
This policy is available in Bahasa Melayu to help Malaysian users better understand it. If you have any questions or concerns, our support team is available at any time via live chat or email.
We encourage you to read this policy carefully. It is a living document – meaning it will be updated from time to time in line with changes in legislation, technology, and industry best practices.
Ombak123 collects two main categories of data: information you provide directly, and data collected automatically while you use the platform.
Data you provide directly:
Data collected automatically:
Collected data is used exclusively for purposes related to delivering and improving ombak123 services. Specifically, we use your data to:
Ombak123 does not use your personal data for any purpose not stated in this policy without first obtaining additional consent from you.
Ombak123 does not sell, rent, or trade users' personal data to third parties for marketing purposes. However, there are limited situations where we need to share data:
All third parties we work with are required to comply with data protection standards equal to or higher than our own. We conduct thorough due diligence on every partner before any data sharing takes place.
User data is stored in data centers built to enterprise-grade security standards. The security measures we implement include:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. We encourage users to use strong passwords, enable two-factor authentication, and notify us immediately if you suspect any suspicious activity.
Ombak123 uses cookies and similar tracking technologies to enhance user experience and maintain session security. We use three types of cookies:
You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect the functionality of the ombak123 platform.
The Know Your Customer (KYC) process is a mandatory industry-standard requirement. KYC not only protects the platform from illegal activity, but more importantly, it protects legitimate users from account misuse.
Documents collected during KYC are processed with full encryption and stored in an environment separate from regular platform activity data. Access to KYC documents is strictly limited and fully logged for audit purposes.
KYC documents are retained for as long as your account is active and for five years after account closure, in line with applicable financial record-keeping requirements.
To exercise any of your privacy rights, you may:
We will acknowledge your request within 3 business days and fulfil it within 30 business days. For complex requests, this period may be extended by up to 60 days, with prior notification to you.
Ombak123 reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via in-platform notifications or email to your registered address before the changes take effect.
The "Updated" date at the top of this page reflects the latest version of the policy. We encourage you to review this page periodically, especially before making any financial transactions.
If you have any questions, concerns, or complaints regarding your privacy and personal data protection, please contact us:
Our privacy team is dedicated to addressing every concern seriously and professionally. We are committed to responding to all privacy enquiries in a timely manner.
Sign up today and enjoy a safe, secure, and trusted gaming experience – a platform that puts your privacy first from day one.